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You Should Never Ignore Online Reviews - Here’s Why

Your sales at the dealership are going up, up, and up, and youve been having the best quarter of the year. Your customers seem to be leaving satisfied and your team seems content with their work. Then, out of nowhere, things start changing. You start noticing a sharp decline in happy customers walking through your doors, and youre not sure where it all went wrong. The thing is, you probably do. You see, over the past month, you remember receiving...

Why You Shouldn’t Be Afraid Of That Bad Review

If youve recently received a few bad online reviews from previous customers, you may be worried about the potential impact to your online reputation. At first glance, a negative online review can seem like a curse just waiting to spiral your dealership into loss after loss. But, upon second look, a bad review or two can actually be little blessings in disguise. As a car dealership focusing on sales and customer satisfaction, it may seem daunting to deal with your...

Why These Online Review Sites Are What Your Dealership Has Been Missing

You already know how online reviews can help make or break your dealerships virtual reputation, and youre aware of the benefits of online review monitoring for your business. But, do you know how to actually start reaping these benefits for your own store? There are countless review sites on the web today, and not all of them are created equal. You need to know which ones are relevant to your dealership, and further, you need to know which tools and...

The 6 Key Steps To Dealing With An Unhappy Customer

We know you love hearing the glowing, rave reviews your customers have to share about your dealership and your team. Its one of the best parts of being in a heavily customer service dependent industry. But, we also know that dealing with complaints, woes, and unhappy customers can be one of the worst. Unfortunately, you cant escape these negative nancys and their bad reviews, but you can deal with the situation in a systematic way that will help make the...

How Using A Review Monitoring Service Can Keep Your Dealership Accountable

Okay, so youre looking for an online review monitoring service that can help improve your reputation. You know exactly which review sites your new and returning customers tend to gravitate to when deciding whether to shop at your dealership, and you want a service to help make this whole review monitoring thing way less stressful. Luckily for you, you stumbled onto our site. Here at Lot Rep, we know how annoying and tedious it can be to take on review...

How Online Reviews Can Make Or Break Your Business

Youre running a successful car dealership. Youve got new customers coming in on a daily basis, your sales have never been better, and your customer service department is making sure everything is flowing smoothly. Then, out of nowhere, you start hearing tales of bad online reviews pouring in from potential customers and you wonder - where are these reviews coming from, and how are they impacting my business? In todays world of instant Google searches and perpetual social media updates,...

How Review Monitoring Can Boost Your Dealership’s Sales

Its no secret that online consumer reviews are crucial in helping businesses propel their virtual reputation. You know that a constant stream of positive online reviews can help your dealership boost customer morale, and youve been doing your homework to learn how this amazing business tool can help your brand. But, between all of the Internet research youve been doing on most popular review sites, best SEO practices for business pages, and overall marketing strategy, youre starting to wonder -...

LotRep.com Press Release

LotRep.com has all the tools you will need to monitor and maintain your online reputation! The best way to get more reviews is to ask for them and LotRep will help you do so. Their mobile app puts the most commonly used tools, right in the palm of your hand and their system is easy to use. With some very creative features, LotRep is sure to please! LAS VEGAS With a goal to change the way customers and auto dealerships...